Refund policy

We offer a 30-day money-back guarantee, which means you have 30 days after receiving your item to request a return.

If you are not satisfied, contact us and we will make it right. 

To be eligible for a return, your item must be in reasonable condition. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@lintarahomes.com. If your return is accepted, we’ll provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

You can always contact us for any return questions at support@lintarahomes.com.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions and Non-returnable Items

We do not accept returns on used items or items not in their original condition.

Exchanges

The fastest way to ensure you get what you want is to return the item you have. Once your return is accepted, you can place a new order.

European Union 14 Day Cooling Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Your item must be unused, in its original packaging, and you’ll need proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return and let you know if your refund has been approved.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@lintarahomes.com.